Contact Us


To activate your BB&T MoneyAccount Debit Card, report it lost or stolen, review your MoneyAccount activity, or all other customer service inquiries related to your BB&T MoneyAccount, please call: 1-877-762-9931


To dispute a transaction on your BB&T MoneyAccount, or for other general correspondence, please write us at:
Cardholder Services
P.O. Box 7235
Sioux Falls, SD 57117-7235

When contacting us about your BB&T MoneyAccount please provide your name, your card number and the last 4-digits of your home phone number.

Please help us help you by providing as much information as you can. A response will be sent within 10 working days of us receiving your inquiry.